Refund policy

Refund & Return Policy — A Prairie Dawn

We want you to love what you bring home. If something isn't right, we're here to help.

Return Window
You have 30 days from the date of delivery to return an item for a full refund.

Condition for Returns
Items must be unused, in their original packaging, and in the same condition you received them.

Return Shipping
We provide a downloadable prepaid return label. No restocking fees, ever.

How to Start a Return
Email us at info@aprairiedawn.com with your order number and the item(s) you'd like to return. We'll send your return label and next steps within 1–2 business days.

Refunds
Once we receive and inspect your return, we'll process your refund to the original payment method within 10 business days. You'll get a confirmation email once it's issued.

Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, contact us within 48 hours of delivery with photos, and we'll arrange a free replacement or full refund — no return shipping needed.

Non-Returnable Items
Final sale items and gift cards are not eligible for return.

Questions?
Reach out at info@aprairiedawn.com and we'll take care of you.